- If you decide to cancel your order before the mold kit shipment:
- you will receive a full refund. You can request a refund within 30 days of your purchase. Refunds will only be processed back to your original method of payment.
- If you choose to cancel after the mold kit is shipped by Jewelry Dog USA and before the mold is shipped back:
- You will be refunded minus the shipping cost and $20 per mold kit set.
- If you decide to cancel the order before the manufacturing process of the grill and after the mold kit shipment:
- You will be charged with 20% cancellation fee plus the cost of the mold kit ($20.00).
- Once we start the manufacturing process, you will not be able to cancel or return your grillz.
- The buyer is responsible for return shipping. Products must be returned new and undamaged condition in order for us to give you your partial refund. Please mail your returns to the following address:
RE: Returns
Jewelry Dog USA
7500 Bellaire Blvd # 300, Houston, TX 77036
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- Please give us 1-2 weeks to receive and process your order. After determining the condition of the return, your account will be credited with the appropriate amount.